Price

Prices can vary from iPad to iPad, depending on the problem. When you bring your iPad 2 down to our central store, we will assess the damage and give you an accurate price. Because price will depend on the severity of the damage and the parts that we need to use, any price that we give over the iPad 2 will be an estimate. We never charge you for inquiries or questions and we will always update you if your devise needs any additional services in order to be fully repaired. Our diagnosis of your devise is at no cost if you decide to get it repaired with us and we never overcharge for minor fixes such as removing fluff from the charging port.

What you can do next?

If you have any more questions at all about your iPad 2 or to get your iPad 2 fixed fast just get in touch using the following contact details and one of our friendly representatives will answer any questions and lead you by the hand to find you a solution.

Phone: 0131 221 1133
Email: info@hexcs.com
Store Address: 14 Home street, EH3 9LY

Just walk in... No need for an appointment!
Get your iPad 2 fixed all without the inconvenience of travelling to our store we offer a highly secure ‘Mail-In Repair service’. Click here to find out more, or contact us directly for more info!

iPad 2

Select the option that best describes the issue with your iPad 2 to find out what we can do to solve this issue for you right away and also to get some expert tips on what you can do today to minimise— or resolve— the problem.

LCD Screen Replacement

Screen,Lens,Glass,Display,Digitizer,Touchscreen

If there is a crack on your screen or a problem with the LCD display it will be incredibly obvious.

A cracked screen will make it difficult to use unless is is just a thin-hairline crack. In this case your iPad 2 may still be perfectly usable, however it is putting your device at a drastically increased risk of water damage.

The most common LCD problems are lines on the screen or a discoloured, distorted or blurred display.

Unfortunately, there isn't much that we can recommend in terms of resolving this issue without getting it professionally repaired. As the saying goes, an ounce of prevention is worth an pound of cure which is why we highly recommend using a glass screen protector and a case.

GET IT FIXED TODAY!

Battery Replacment

Swollen battery repair

Your battery likely needs to be repaired or replaced if you find that your iPad 2 will not turn on, it will not charge or it will not keep a charge for long.

Leaving the battery un-replaced can lead to it swelling and expanding. This puts pressure on other internal components and can lead to other more critical issues for your iPad 2.

Typically, we will aim to replace a battery within 24 hours.

GET IT FIXED TODAY!

Charging Port Repair

Lightning , Power Socket , USB port, Charger Socket , Tristar Repair

If you have an issue with your lightning socket then you will typically experience issues such as being unable to transfer data between your iPad 2 and computer, your iPad 2 not charging properly, being unable to sync your devise and finding that certain adapters wont work. You may also find that your iPad 2 is losing its charge much faster than normal, which can be a result of a short.

The first thing we recommend is that you do a check for fluff in the port. At Hex we never charge our customers for simply removing fluff, or for carrying out any simple task that could have been done at home.

We also recommend trying different iPad 2 cables to ensure that the issue is not a result of a faulty cable.

Unfortunately, aside from this there is not much that you can do without a proper technical diagnosis of the problem.

GET IT FIXED TODAY!

Headphone socket repair

Earphone socket , jack connector , stereo connection

If you have an issue with your lightning socket then you will typically experience issues such as being unable to transfer data between your iPad 2 and computer, your iPad 2 not charging properly, being unable to sync your device and finding that certain adapters wont work. You may also find that your iPad 2 is losing its charge much faster than normal, which can be a result of a short.

The first thing we recommend is that you do a check for fluff in the port. At Hex we never charge our customers for simply removing fluff, or for carrying out any simple task that could have been done at home.

We also recommend trying different iPad 2 cables to ensure that the issue is not a result of a faulty cable.

Unfortunately, aside from this there is not much that you can do without a proper technical diagnosis of the problem.

GET IT FIXED TODAY!

Camera (Main) Repair

Rear camera replacement

No more beloved selfies, Facetime, Skype, Whatsapp calls or regular photographs. If your camera is showing a black screen or a blurred screen across one or all of these not working across all these applications then the problem is very likely a damaged camera.

Camera repair can be a very quick service, typically only taking around an hour, however it can be somewhat complex. For this reason we recommend that your iPad 2 camera be professionally repaired.

GET IT FIXED TODAY!

Camera (Front) Repair

Selfie camera , Front facing camera , Video call camera

GET IT FIXED TODAY!

Camera Lens Repair

Camera glass , camera cover

No text yet

GET IT FIXED TODAY!

Earpiece Speaker Repair

In Ear Speaker , call speaker

If the earpiece on your iPad 2 is in need of repair then you will be unable to hear any sound from it during a iPad 2 call or the sound will be permanently distorted. While this issue can occasionally be related to a software issue, it is very rare and will usually require that the ear piece be repaired or replaced. For this reason there is not much you can do at home to sort this issue.

One work-around that we recommend is using a set of headphones.

You should still be able to play music from your loud speaker; it is only conversations that will be effected by the ear piece not working.

GET IT FIXED TODAY!

Loudspeaker Repair

Main speaker replacement

If you have a problem with your iPad 2 speaker then you will either be unable to hear any sounds out of your iPad 2 or the sound will be distorted. This means that you will be unable to hear your iPad 2 ring, you will not hear any notifications and you will not be able to listen to music. Occasionally a lack of sound is caused by an internal problem, but the majority of the time it is the speaker that needs to be fixed.

There is not much that we can recommend you do if there is a problem with your iPad 2 is loudspeaker. Usually this can be repaired within an hour or two.

GET IT FIXED TODAY!

Microphone Repair

Mic replacement

Depending on the model of your iPad 2, there are actually 2-3 microphones. For this reason you may find that the microphone works in some apps but not others. This is because there are different internal microphones that are used for different things (e.g. facetime, phonecalls, voice memos)

The primary microphone can be tested using the voice memo’s app.

If you are finding that people consistently cannot hear you or that your voice is garbled, muffled or continually cuts out then it is very likely that there is a microphone problem. While this could be a network error, typically a network problem will not persist over several days or different locations.

Typically it takes between 1-2 hours for this issue to be repaired in store.

GET IT FIXED TODAY!

Power Button Repair

on/off switch , sleep button , standby button

If you have a problem with your power button then very likely you will find that you are unable to switch your iPad 2 on (or off) by pressing the power button, or you will have to press the button incredibly hard in order to get any sort of result with it.

This can be a result of a number of things and sometimes it is not always directly a problem with the power button, in the instance of water damage or your battery needing to be replaced.

Typically it will take 1-2 hours for a power button to be professionally repaired. You can check if the power button is definitely the issue by plugging it into your computer, or a power source, and holding down the power button.

GET IT FIXED TODAY!

Volume Button Repair

Mute button , volume rocker , volume up , volume down button , volume switch

It will be fairly obvious if there your volume button has been damaged as you will be unable to adjust the volume of your device. It will either be silent, stuck on its default volume setting or stuck on its last working setting.

GET IT FIXED TODAY!

Home Button Repair

Menu button , Fingerprint reader

If you have a problem with your home button then it will become immediately obvious as you will be unable to use the home button, making it very difficult to navigate your iPad 2.

For owners of an iPhone 5s and above, they might find that fingerprint scanner will not work.

While there is not much you can do to sort this issue at home; home button repairs are inexpensive and can be done incredibly quickly, while you wait.

It is worth baring in mind that if you own an iPad 2 with a fingerprint scanner in the home button, you will potentially lose this fingerprint scanner function upon getting it replaced. Part of how the fingerprint scanner works is that there is a serial number embedded in the home button which corresponds with the serial number in the iPad 2. If there is a mismatch between these two components (i.e. the home button is replaced, the fingerprint lock will stop working).

If the home button is not working due to a small connection issue then we will be able to fix this for you, while maintaining the functionality of the fingerprint scanner. However if the button is damaged then the only way to resolve this, so that the button is restored with full fingerprint lock functionality, is to get the component repaired by the Apple store.

GET IT FIXED TODAY!

SIM Card Reader Repair

Sim reader , sim slot

If you have a problem with your sim reader then you will find that your iPad 2 is unable to recognise the sim. Your iPad 2 will present you with a ‘no sim’ or ‘no service’ message/error.

If there is a problem with the sim reader then you will be unable to use your iPad 2 at all.

A quick tip to prevent the sim reader from being damaged is to ensure that the sim card is in the right way and flush before inserting it. As if it is not flush then it can cause the sim-pins to become damaged. We also recommend that you be careful when using sim adapters and never put an empty sim adapter into the tray as this will damage the pins.

While there is not much that you can do at home to resolve this issue, it can be be very quickly fixed by our technicians in store; typically taking no more than 1-2 hours.

GET IT FIXED TODAY!

Wi-Fi Connection Repair

Wireless WIFI

If you have a connection issue then you will typically be unable to connect to any wifi source or the wifi position in the top right of the screen will be greyed out so you cannot even enable or disable it. You will be unable to connect to the internet; there will be no network coverage or you will be unable to connect your iPad 2 to your other devices (e.g. headphones, speakers etc)

These are all related and could be caused by numerous factors.

If there is a network error then this problem should resolve itself within a day or by trying the iPad 2 in a different location.

We recommend that you do a reset of the network settings. This can help if its a small software glitch. Typically this is something that is easily fixed and we can resolve in 1-2 hours.

GET IT FIXED TODAY!

Bluetooth Connection Repair

GET IT FIXED TODAY!

Chassis / Case Repair

Aluminum body

No text yet

GET IT FIXED TODAY!

iOS / System Repair

Stuck on Apple logo , iPad 2 Disabled , Unknown PIN , forgotten password ,OS repair

Software related issues will typically manifest in your iPad 2 not booting, switching on but staying on the apple logo, regularly freezing, running very slowly or randomly restarting.

We recommend carrying out a soft-reset of your devise. This involves holding down the power button and the home button together for several seconds until the iPad 2 resets. This will not damage your data, memory or custom settings. If this does not work then you can attempt to restore your devise (i.e. do a hard reset) however this will wipe all of your phones memory and internal settings— essentially reverting the phone back to the way it was when you bought it. A simple Google search will bring back instructions on how to do carry this out with your model of phone but, again, we want to remind you that this can cause your phone to lose its data.

GET IT FIXED TODAY!

Liquid Damage Repair

Waterlogged phone, water damage , liquid spill.

The first step to resolving to salvaging or fixing your phone after it has been damaged by water is to dry off the phone as much as possible until you can get it to a repair professional. Using a towel or putting your phone under a hot lamp can be a few ways of getting rid of any extra moisture.

We do not recommend putting your phone in rice, unless you want to cook it. Putting your phone in rice will not damage your phone, but it will do nothing to help it. This is a myth. The truth is that there is, unfortunately, almost nothing you can do at home to fix your phone at home after it has been damaged by water because there are so many internal components that could have been damaged.

The biggest risk to the life of your phone after being damaged by water is corrosion. For this reason it is best to get the phone seen by a professional as soon as possible. While we have been able to fix iPad 2 several years after they have been damaged by water, the chances of success are drastically reduced with time.

Usually it is obvious if you phone has been damaged by water. Aside from actually dropping it in water, most cases we see arise due to someone spilling a drink on their phone or from using it in the rain (with Scotland being a bit wet in general). Some less obvious examples of how your phone can be damaged by water can be keeping your phone somewhere where it can be damaged by steam (such as a kitchen or a bathroom), or by keeping it in a wet pocket.

The symptoms of water damage are very random and intermittent, but will typically manifest as your phone getting hot, randomly switching on and off or not switching on.

While there is no guarantee of repairing a water damaged phone; we typically have a very high success rate, having rescued phones. Some examples of successful repairs include phones that have been submerged in water for days, phones that have been through the wash and phones damaged by fizzy drinks.

Water damage is the only service that a repair store will typically be unable to provide a same-day repair. Carrying out any other repair on an iPad 2 (e.g. microphone, screen, home-button etc) can usually be done in an hour because only one part needs to be repaired. However, with water damage, the entire devise needs to be examined. It is hard to force the process there really are no shortcuts. There are several checks that need to be carried out and we need to check every single one to locate the damage that has been done

GET IT FIXED TODAY!